Here are the signs of a great HVAC technician

If you own a home, you’ll most likely need to have the HVAC system repaired or replaced at some point. When that time comes, you may not know what to look for in a good HVAC technician.

It can be scary to put something as important as your heating system into someone else’s hands. So here are a few things to look for when choosing the right technician for the job.

Positive attitude

No one wants to hire someone who’s unfriendly and unapproachable. If you’re looking for a great HVAC technician, a positive attitude is a good sign. You should never feel uncomfortable around the person you hire to work on your furnace or air conditioning system.

A great HVAC technician should be a true professional who is honest, communicative, and friendly. That's the case for our techs at AxsomAir!

A great HVAC technician should be a true professional who is honest, communicative, and friendly. That’s the case for our techs at AxsomAir!

If a technician treats you with respect and is friendly, you’ll feel more at ease. The person you choose should also treat your home with respect and never leave any garbage around your home. At AxsomAir, our technicians are all courteous, friendly, and responsible.

Good communication skills

When you feel like you don’t understand what’s wrong with your furnace or how much repairs are going to cost, it can be frustrating. That’s why it’s important to hire an HVAC technician that has excellent communication skills.

The best technicians keep homeowners informed about every step of the diagnostic process. They also clearly explain what, if anything, is wrong with the system and give clear recommendations for fixing it.

Homeowners should never be surprised by any costs associated with HVAC repairs because the HVAC technicians they hire should clearly explain all costs in advance.

Technical expertise

Your HVAC system is one of the most important systems in your house. If it fails, you could be left extremely uncomfortable until it’s repaired or replaced. Since it’s so important to your comfort and even your safety, you should only trust the most technically experienced technicians to work on it.

Don’t feel embarrassed or uncomfortable when asking an HVAC technician about his or her experience. After all, you deserve to have someone work on your system who is fully qualified to do so.

Honest demeanor

It’s usually not too hard to tell if someone is being shady or evasive. If you have any reason to believe an HVAC technician isn’t being honest with you, find a different one. A great HVAC technician will be honest and straightforward.

Strict adherence to procedural guidelines

When it comes to inspecting and repairing HVAC systems, certain procedural guidelines should be followed. Any technician you hire to work on your furnace should be very strict about following proper procedures and never taking shortcuts.

Procedures are there to ensure the safety of both the technician and your family. Power sources should be isolated and the work area should be carefully cleared of pets and children before the technician begins any work on your HVAC system.

Find a great HVAC technician by calling us at AxsomAir

At AxsomAir Cooling, Heating & Plumbing, we pride ourselves in hiring some of the most friendly and responsible HVAC technicians in the industry. If you have any questions about our services or products, contact us and we’ll get in touch with you as soon as we can.

Here are the benefits of scheduling a heat pump tune-up

Your heat pump brings your home reliable cooling and heating throughout the year. With enough time, all that cumulative wear-and-tear can really start to add up. That’s why an annual heat pump tune-up is so important. In this article, we’ll review the reasons why you should schedule maintenance for your heat pump system in the fall before winter arrives.

Why schedule an annual heat pump tune-up?

Prevent sudden breakdowns

It always seems like your heater breaks down right in the middle of winter when you need it most. For heat pumps, this is often true because the system has been working hard throughout the summer, too. For many people, it can be tough to hire a technician because HVAC companies are busiest during this time of year. AxsomAir offers 24/7 repair service, but you can save yourself a lot of hassle by schedule routine maintenance and helping your system avoid a breakdown in the first place.

An AxsomAir tech stands next to a Trane XR heat pump.

The AxsomAir team offers expert heat pump tune-ups here in Natchitoches.

Increase the lifespan of your equipment

The main reason why you want regular maintenance is that it helps you avoid larger problems down the road. During your tune-up, your technician may make minor repairs or recommend other fixes, but those are preferable to make larger, more expensive repairs later. You ultimately stand to save a lot of money by fixing smaller problems sooner than later. That’s why they call it “preventative maintenance,” after all.

Get greater energy efficiency out of your system

An unmaintained heat pump is an inefficient system. When your power bill suddenly increases to four to five times the normal amount, you know you have a problem. Technicians can address the standard wear-and-tear on the system that could cause your utility bills to skyrocket out of control.

Limit the need for future repairs

Many people find themselves in situations where they have to call a technician once every few months to address something else going wrong. Not only is this annoying, but the bills add up quickly. With regular maintenance, everything is inspected at the same time, so you are less likely to have to deal with unexpected surprises any time soon.

Improve your home’s indoor air quality

If you find it harder to breathe inside your own home, then the culprit may be the HVAC system. Without routine maintenance, the heater can spread debris, dust and other contaminants into the air. When you live in a place with high humidity, it can increase the chances of your home growing mold, which poses a health risk.

Keep up with your warranty

You should know the basics of what your heater’s warranty includes. Your warranty may be good for up to 10 years, but—in most manufacturer warranties—there’s a provision stating you need professional maintenance twice annually to keep the warranty active.

Call AxsomAir to schedule your heating tune-up

It is a good idea to schedule one of your maintenance appointments right before the winter season starts. Give us a call at AxsomAir to schedule your heat pump tune-up today.

Cut your energy costs with a new smart thermostat

Are your high electric bills getting you down in the dog days of summer? At AxsomAir, we can’t do anything about our high heat or humidity—it’s just part of life here in Louisiana. However, we are in the business of helping homeowners save money with energy-efficient upgrades and improvements to their home. If you’re just setting out on the road to making your home more efficient, a smart thermostat is a great place to start. In this article, we’ll review what they are, how they work, and why you should call us for professional installation here in Natchitoches.

What is a smart thermostat, anyway?

A “smart” thermostat is an upgraded version of the manual, dial-driven thermostat that many American homeowners have used for decades to control the temperature in their home. These thermostats have computers in them which allow them to collect temperature and humidity data, store a programmable schedule, and make fine-tuned adjustments to indoor comfort.

A smart thermostat like this one gives homeowners greater control over their comfort and energy bills.

A new smart thermostat can give you more control over your comfort while also lowering your monthly energy bills.

The main feature that distinguishes a “smart” thermostat from one that is, well, not so smart, is the ability to program automated temperature changes. For example, a homeowner who works an 8-hour day can set their thermostat to automatically adjust the temperature from 77 to 83 when they leave, and then have the thermostat cool things back down to 77 about thirty minutes before they arrive home.

This allows the homeowner to save energy during the day without sacrificing any comfort or having to remember to manually adjust the dial (which many of us forget to do on a regular basis!)

Why upgrade to a new thermostat?

Efficiency, comfort, and control. A new smart thermostat gives homeowners all three of these things. Here’s how:

Cut your energy costs

Over the coming years, a newly installed smart thermostat will save your home hundreds on your energy bills. That may not seem like much, but most of these thermostats retail for about $150-$300, which means that the new system will eventually pay for itself and then some. Add in the comfort and control these units give you, and a smart thermostat is a no-brainer.

While they’re effective at saving you money on their own, a smart thermostat fits especially well as part of an overall strategy to make your home more energy efficient, which might include replacing your old air conditioner with an energy-efficient model and having an HVAC professional install new attic insulation. Talk to the HVAC experts here at AxsomAir for more tips and ideas for boosting your home’s energy efficiency.

Improve the comfort of your home

Your indoor comfort matters—it’s the entire reason you have cooling and heating systems in the first place! Smart thermostats allow you to customize the comfort of your home like never before. If you and your family cook dinner together every weeknight at 6 p.m., you can set the thermostat to cool down your home starting at 5:30 p.m., so you can make lasagna without sweating up a storm. Or, if you leave for work at 8 a.m. on Tuesdays, have the AC take a break until you get home at 6 p.m.—this will help you save energy.

No matter what your individual comfort and humidity preferences are, your new smart thermostat can work around your life and your schedule.

Control your cooling and heating—from anywhere!

There are a wide variety of these thermostats on the market, and each has different features and selling points over its competitors. However, one of the most popular features that most smart thermostats share is an internet connection to a mobile app. This allows homeowners to control their thermostat when they are not at home. The convenience and control this offers is unparalleled. On vacation, but forgot that the dog sitter is coming over at 3 p.m.? Use your smartphone to turn down the thermostat so that she can be comfortable.

Many of these thermostats are also now compatible with voice-activated technology. For everyone from busy home cooks to overwhelmed parents, the ability to tell a smart speaker to turn down the AC from the kitchen is one of those small added conveniences that makes the whole evening run more smoothly.

Call AxsomAir for your thermostat installation needs

Before you purchase a new smart thermostat, talk to our team here at AxsomAir. Not every thermostat works with every type of HVAC system or your home’s pre-existing thermostat wiring. Our technicians can advise you on which thermostats are compatible, or change your wiring to make it compatible with the thermostat you’d like to buy.

If you’re not sure how to go about swapping out your older thermostat for a new model, we can help with that, too. Our expert techs can professionally install your thermostat and ensure that it is working in perfect tandem with your home’s cooling and heating systems. For all your thermostat installation needs here in Natchitoches, call your friends at AxsomAir. We’re ready to help you and your home start saving money!

Why summer temperatures and energy bills rise together

If you’ve spent a summer in Louisiana, you know that you’re dealing with so much more than just heat. The humidity, insects, and rising temperatures all work against you and your family as you try to stay cool. Summer is meant to be a fun, relaxing time of year, but it can become stale, sticky, and downright miserable without the right home cooling solutions. Additionally, you may see a bigger hit on your wallet during these summer months due to high summer energy bills.

Why is summer so expensive and unbearable? For one, rising temperatures outdoors means increased temperatures indoors, as well. To keep your home cool and dry, you’ll need to lower the temperature on your thermostat, forcing your AC unit to work overtime to maintain that temperature. A few months ago, you could get away with setting your thermostat to a higher temperature, but now the heat is setting in and you should be prepared for the weeks ahead. We’re here to talk about saving money over the summer, the major costs you’ll run into, and how to turn your summer into an affordable, enjoyable time of year with the help of AxsomAir.

If your summer energy bills are rising, your air conditioner might be to blame. Call AxsomAir for service here in Natchitoches!Saving big during the summer

Believe it or not, some homeowners have found ways to cut costs in the summer, or at least keep their energy bills affordable for the summer months. You may not be able to get away with turning off your AC completely, but you can set a temperature schedule and teach your family members about the “peak” hours of the day. For example, during the early morning hours and the late night hours, you can keep your thermostat to a higher temperature and use floor fans to help stay cool. These hours are usually the coolest ones before the sun stretches over the top of your home.

During afternoon hours, many families leave the home to spend time outdoors swimming, relaxing in the shade, or visiting a public library or recreation center to cool down. While you’re away from the home, you can set your thermostat to a higher temperature and lower it when you’re actually in your home. This is where a programmable thermostat really helps out. A “smart” thermostat operates on a schedule and changes according to your preferences. Some thermostats can even be programmed from an app on your phone!

Avoid using the oven or stove during the hottest times of the day—these appliances will quickly heat up your kitchen, making your home feel stuffy and hotter than normal. Keep your windows shut and make sure interior doors are left open to help the flow of air between rooms.

One of the best ways to save big is to receive a tune-up on your air conditioning unit to ensure it’s in good working order. You may not be able to see the hidden problems in your unit, but a professional can diagnose any issues with your HVAC systems and help you get the most out of your cooling system. The team at AxsomAir specializes in AC work, and our friendly technicians can answer your questions and give you the best tips and tricks for saving money in the summer season.

Major summer costs and how to avoid them

By far, your combined energy bills will be one of your largest expenses this summer, unless you’re planning on visiting Disney World with the family. If you are leaving for 4 days or more, we recommend setting your thermostat to a higher temperature (but don’t turn it completely off!) If you fully shut down your unit and then leave your home for a week, your air conditioner will have to work twice as hard when you turn it back on, if you’re able to turn it back on at all. Keep your AC running smoothly while you’re gone, but set your indoor temperature to a higher level to avoid constant cooling.

Another big summer cost may hit when your AC unit breaks down or needs repair. Avoid these breakdowns by having a technician come out at the beginning of the summer season to check your unit. Preventative maintenance is one of the best ways to prepare for the hotter weather. Plus, you’ll rest easy knowing a professional has looked at your system and has given it the green light.

How we can help

No matter what your summer plans include, be sure to call the team at AxsomAir for an AC tune-up or repair. We can inspect and repair your air conditioner, preparing it for the hottest weeks ahead. Make your Louisiana summer enjoyable, affordable, and relaxing with our help! We stand by our guarantees and deliver superior service to every home we visit.

To schedule an AC tune-up or request service from our team, click here!

If you’re looking for a great HVAC value, join our Silver Club!

As we’ve talked about at length in our past blogs, air conditioning and heating maintenance matters. It can make a major difference in not only how your systems perform, but their energy-efficiency and likelihood to break down. However, we get that—for many homeowners—seasonal tune-ups are the last thing on their mind. That’s what makes our Silver Club so great: we call members to schedule your tune-up with you. In this blog, we’ll review what makes our Silver Club a great HVAC value and why you should consider joining if you’re a homeowner here in the Natchitoches area.

For great HVAC value this summer, join the Silver Club here at AxsomAir!

Professional AC maintenance from the professionals here at AxsomAir can make all the difference for your home’s air conditioner.

To learn more about AxsomAir’s Silver Club and its benefits—or to get information about pricing from our team—give us a call today.

The benefits of being a Silver Club member

At AxsomAir, we encourage you to join because members receive numerous benefits from our company. In combination, all of these perks of membership add up to a great HVAC value. In fact, our Silver Club has the following features:

  • A regularly scheduled annual tune-up for your air conditioner, furnace, or heat pump
  • An automatic call from us to schedule in the spring or fall
  • Priority service that gets to your home or business fast
  • Discounts on labor and service
  • A lower price on diagnostic service

No matter when you need service, as a member of the Silver Club, you will be first on our list. That means no matter how busy things are this summer, we will get to you quickly. You won’t have to wait a long time for service on the hottest nights of the year.

The advantages of working with AxsomAir

We have provided excellent service to homeowners in the Natchitoches, Louisiana area for more than 20 years. We offer experienced technicians, honest pricing, strong guarantees, emergency service, and free in-home estimates on new Trane and Carrier systems. Our friendly, NATE-certified technicians service a variety of makes and models and we are proud to be both a Carrier Factory-Authorized Dealer and a Trane Comfort Specialist.

The rewards of loyalty

By joining our Silver Club, you will get our great services from the team here at AxsomAir at a reduced price. You also won’t have to schedule your HVAC checkups—one of the best perks of being a Silver Club member is that we call you to book your spring and fall tune-ups. Finally, there’s the best benefit of all: by keeping your equipment in great shape, you’ll experience more efficient heating and cooling without the hassle of unexpected expenses for wasted energy or repairs.

Call AxsomAir to sign up for our Silver Club!

Ready to join our Silver Club and have your HVAC maintenance taken care of in future seasons? Call us here at AxsomAir for pricing information and to learn more about what makes our Silver Club a great HVAC value.

Get your heat pump inspection before the warm weather arrives

Chances are that your home’s heat pump isn’t something you spend a ton of time thinking about—at least, until something goes wrong. If you’ve been putting off heat pump maintenance, now’s the time to schedule your heat pump inspection with the professionals at AxsomAir. Our expert techs can make sure that your heat pump is ready for the warmer weather ahead.

Schedule your heat pump inspection with Axsom Air!

Schedule your heat pump inspection this spring with your friends at AxsomAir. We can help make sure your heat pump is ready for the summer ahead.

To schedule your heat pump tune-up with AxsomAir, contact our team. We provide great cooling maintenance services here in Natchitoches, Louisiana.

Why is a heat pump inspection necessary?

Unlike air conditioners or furnaces, heat pumps keep your home comfortable all year round. They don’t get a break: in hot weather, they’re busy cooling down your home, while in cold weather they’re working to pull heat energy into your home.

This versatility lends itself to energy-efficient operation in all seasons, but it can also mean extra wear-and-tear on your heat pump. We recommend scheduling a professional heat pump inspection two times per year: once in the spring, and once in the fall. This will give our technicians an opportunity to address any problems you’ve encountered in the summer or winter before the system gets hit with the workload of the next season.

We’re your local heat pump experts

At AxsomAir, we know our way around heat pumps. Our technicians not only repair all makes and models, but they know how to maintain these systems and keep them in optimal working order. In turn, that means better energy efficiency for your home, better cooling performance, and better comfort.

As a team that understands the importance of regular maintenance and just how much it can save homeowners in the long run, we’re proud to offer our Prestige Club. This maintenance program allows you to get annual heat pump inspection and tune-up services from our team, along with a whole bunch of other cool perks.

To schedule your heat pump services here in Natchitoches, Louisiana, give us a call. We’ll make an appointment with you to go over your system. With AxsomAir, preventative maintenance can be your first line of defense this summer.

What are the signs your water heater needs to be replaced?

Your water heater is an easy thing to take for granted. In fact, it’s often out-of-sight, out-of-mind. However, when you stop to think about everything that your water heater makes possible—comfortable showers, sanitary dishes, clean laundry, running the dishwasher—you suddenly realize that your water heater is more important to your home than you originally thought. That’s why you need to keep an eye out for the signs your water heater needs to be replaced.

Water Heater Repair and InstallationWater heaters don’t last forever. The average standard tank system lasts between 10-15 years before needing to be replaced. That’s why AxsomAir provides water heater repair and replacement services here in Natchitoches. To schedule service, give us a call today!

What are the signs your water heater needs to be replaced?

It’s important to recognize the early signs you need water heater replacement. Here are a few red flags that it may be time to replace your water heater soon.

You’re not getting enough hot water

The main purpose of a water heater is pretty simple–to heat water. If your showers start getting cold, this is a telltale sign you need a new unit. Usually, this is an indicator that sediment is building up in the water heater, which separates the water from the heat source. Built-up sediment will also result in damage and less efficiency.

Rusty-colored water from the hot tap

If your water is brown or has a reddish tint, this may indicate that there is rusting going on inside the tank. Not only is this gross and unpleasant to deal with, but it’s also a forewarning that your unit’s anode rod is spent. This means that the inside of the tank itself is starting to corrode.

Pooled water around the unit

Your appliance may already be leaking. If you see moisture building up around the heater, this may signal that there’s a fracture inside the tank. As soon as you detect a leak, you should reach out to us here at AxsomAir to get it replaced.

Strange noises

A properly working water heater should be relatively silent. If you start to hear a rumbling noise or even banging sounds, you probably need a replacement system. Strange sounds typically occur because of sediment building up and hardening.


Time itself may be enough of a reason to get a new water heater installed. Most water heaters only last about 10-15 years—maybe longer, depending on the situation and if the sacrificial anode rod was replaced at some point during the system’s lifespan.

If you know the age of the system, just keep that in mind: if your system is up there in age, you should be prepared to replace it, if needed. If you’re unsure of the age, you can typically find this information by checking the unit for a serial number, and then looking it up on the manufacturer’s website.

Call AxsomAir for water heater repair and replacement!

If your water heater shows any of these signs, it’s time to consider water heater replacement for your  Natchitoches home. For excellent plumbers, contact the team at AxsomAir today!

Why you should have us install a water filtration system in your home

Sanitary tap water, available on-demand, is one of the most important yet overlooked features of the modern home. Yet, while the water coming out of the tap is technically sanitary, it may not be as clean, clear, or good-tasting as it should be. That’s where a water filtration system, professionally installed by the team at AxsomAir, comes in.

Clogged DrainOur plumbers install a wide variety of water filtration systems, including reverse osmosis (RO) systems, whole-home water filtration units, and water softeners. In this blog, we’ll review just some of the reasons to have us install one in your home.

Why should you get a water filtration system?


While public water is treated prior to arriving in your home, it’s not possible to remove everything found in the public water supply. This can include things like nitrates and pesticides (from agricultural runoff), arsenic (from pumped groundwater), and lead (from aging pipes and infrastructure). Of course, water can also transmit pathogens and disease.

There’s a saying: if you’re not using a filter for your water, then your body is acting as the filter! Safety is one of the primary reasons homeowners decide to make the upgrade to a water filtration system. The systems we install can easily filter out contaminants and bacteria, leaving your home with clean, purified water.


To prevent the transmission of disease, many municipal water supplies are treated with chemicals to disinfect the water. Chlorine is a commonly used disinfectant that kills pathogens and protects homeowners from contracting bacteria that cause waterborne diseases such as:

  • Giardiasis
  • Cryptosporidium
  • E. Coli

While chlorine does its part to fight the bad bacteria, your drinking water can be left tasting like a swimming pool or smelling unpleasant. If you are looking for better tasting water, our quick water filter installation can clean your water starting right away, making it more enjoyable to drink.

Do you know what’s in your water?

If you are unsure about the quality of your own residential water supply, contact us for more information about local contaminants and to set up a water filter in your home. At AxsomAir, we guarantee your satisfaction with our Ironclad Guarantees.

4 signs you need air duct cleaning (and when to call AxsomAir!)

As you go about your busy life, your air ducts might seem like the least of your concerns. That being said, making sure your ducts are clean is extremely important. If they’re dirty, it can lead to a variety of issues, including respiratory problems and high energy bills. In this blog, we’ll review the top-4 signs you need air duct cleaning here in Natchitoches.

Pictured: Strange smells are just one of the signs you need air duct cleaning. Call Axsom Air today!4 signs you need air duct cleaning

At AxsomAir, we want to ensure that you always have the highest quality of air in your home. For high-quality home services here in Natchitoches, contact us today!

1. Mold growth

A more serious problem may be present if you detect any mold in or around your air ducts. There may be too much moisture, which could cause mold to spread quickly. As mold can lead to a variety of health issues, it is one of the most important reasons to have air ducts cleaned.

2. Strange smells

If you’re smelling strange odors or smells, see if the odors are still present when you turn off your HVAC systems. It could be that odors are trapped or otherwise emanating from your air ducts, and that you’re pumping your home’s air full of foul smells every time you turn on the thermostat.

3. A high energy bill

Have you noticed an unexpected spike in your latest bill? If your air ducts have any clogs or leaks, it may reduce the efficiency of the system. This means your system is overworked, so you will be overcharged. At AxsomAir, we can check for any problem areas and clean or seal them as necessary.

4. Dusty or dirty vents

If you happen to notice an abnormal amount of dust or debris around your vents, it could indicate that too much dirt is circulating in your system or that your vents are blocked. This may reduce the efficiency of your HVAC system, and it may also trigger allergies, asthma, or other respiratory problems.

Schedule your air duct cleaning today

As you can see, there are many benefits of air duct cleaning. Though these four signs indicate when you need to schedule an immediate cleaning, it’s always a good idea to have your air ducts cleaned regularly to prevent these problems from occurring in the first place.

Contact us to schedule air duct cleaning services.

Here are 4 signs you need AC repair in your home this summer

You and your family rely on your air conditioner to stay cool and comfortable in the hot summer. When your air conditioner breaks down, it’s a major disruption to your daily schedule. In this blog, we’ll review the signs you need AC repair in your home—and when you need to call Natchitoches’ trusted HVAC company: AxsomAir.

Here are four signs you need AC repair:

1. Hot air is blowing

When your air conditioner is acting more like a heater, it’s time to look into AC repair. It could be that you have a coolant leak or a failed compressor, or it might be something else. Either way, have an AxsomAir technician come out and take a look at your home’s air conditioning unit to get to the bottom of the situation.

Pictured: Summers in Natchitoches and the 4 signs you need AC repair

As we move into the dog days of summer, be on the lookout for these 4 signs you need AC repair.

2. Little to no air coming out of your vents

While you may feel cool air coming out your vents, it might be a weak flow of air, barely enough to even start to cool you off. Just like with the issue above, it could be your compressor that’s failing, or it might be a problem with your ducts. Have both looked at so you can get cool again.

3. Odd smells when you turn your air conditioner on

Your vents should be free of odd smells no matter if your air conditioner is on or off. As with most AC repair signs, there are a number of reasons behind the stinky smell.

You might have mold or mildew issue going on in your vents, or there could be burned wire insulation within the unit. This particular issue is especially vital to have taken care of as soon as possible, mainly because there’s the potential for it making you and everyone else in the house sick, which can result in unnecessary medical bills.

4. More and more problems with your air conditioning unit

Over the years, you could have more issues with your air conditioner with increasing frequency. This is common with older units, and a sign that you should start looking for something new rather than waste money more money than necessary on repairs.

Call AxsomAir for repair services in Natchitoches

Do you recognize any of these signs? Contact AxsomAir and allow us to keep your home and everyone in it cool and comfortable.