If submitting a service request after hours or on the weekend, please note it is best to call.

(318) 217-2313 Emergency Service Available Request Service

Our Ironclad Guarantee

We stand by every aspect of our work.

We are so convinced you’ll be happy with the services that we offer several ironclad guarantees, including:

PEACE OF MIND GUARANTEE

All technicians in your home have an extensive background check performed and are randomly drug tested for your safety.

100% MONEY BACK GUARANTEE

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the systems at no charge.

NO SURPRISE GUARANTEE

We offer no surprise pricing, which means the quote you get upfront is the price you’ll be paying. You can rest easy knowing that there are no hidden fees or shocking numbers at the end of the job. Any additional work will be approved by the owner in writing before work is started.

PROPERTY PROTECTION GUARANTEE

All properties such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Drop cloths will be used on all work and traffic areas.

COMFORT GUARANTEE

We guarantee that the equipment we have installed will perform as we have stated, or we will remove it and return 100% of your investment.

UTILITY SAVINGS GUARANTEE

(Valid Deluxe Or Higher Systems) You will save a minimum of 30% on your heating and cooling costs or we will refund double the difference of your savings not realized during the first year. (If your system is not meeting guaranteed savings, you must notify us immediately to allow us to evaluate your system’s performance)

$500 INSTALLATION DATE GUARANTEE

If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.

$500 NO FRUSTRATION GUARANTEE

If your system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours or we will pay you $500 for your inconvenience.

NO LEMON GUARANTEE

If your compressor in your air conditioner fails twice in the first 5 years, we will install a complete and new condensing unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.

Why Choose Us?

We stand by our 100% customer satisfaction guarantee

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BBB Accredited Business
We have been fully Accredited by the BBB for over 10 years.
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Professional Staff
Our highly trained and certified AC & Plumbing technicians are dedicated to offer 5 star service every time.
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Award Winning Service
We're humbled to be considered one of the top air conditioning & plumbing companies in the Natchitoches area.
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Hassle-Free
We worry so that you don't have to. We offer stress-free service calls and installations.

What Our Customers Are Saying

Excellent Service!

Aaron came for a heating/air tune-up, my first time using Axsom. He called first, was on time, very polite and informative and gave me great tips to save money and I am definitely going to sign up with them from this point on. Excellent service!

Angela W.

Very Friendly and Knowledgeable

Very friendly and knowledgeable service technician named Aaron. Explained what he will be doing and answered our questions. He completed his work and told us about their maintenance plan for HVAC. We purchased the yearly maintenance plan. Would recommend this company.

Curtis L.

Dependable and Reasonably Priced

Over the years AxsomAir has been dependable and reasonably priced. Anthony has been the main person we have seen the last couple years. He has guided us in everything from choosing an entire new system to trouble shooting issues. He is pleasant and gets the issue resolved.

Phyllis S.